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Currently our product times are as follow:
We ship worldwide! 🌎
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Spinnywhoosh Graphics offers a 100% money back guarantee! If you aren’t happy, we will make it right! If you aren’t satisfied, we will ship you a replacement product FREE OF CHARGE. If the replacement isn’t working for you, we can refund the purchase price! (Not including shipping, if applicable) Customer pays all return shipping costs.
However, we are NOT responsible for mishaps during installation. We will require pictures for proof of the issue.
If you have a problem, please email us at spinnywhoosh@gmail.com, and please include some pictures so we can correct the issue!
Spinnywhoosh Graphics is not responsible for any damage that may be caused from the installation and/or use of this product. By purchasing any item from our website, or from us directly, you understand and agree to these terms.
Return Policy:
If you aren’t satisfied with your items, please let us know! You may request a replacement or refund within 14 days of the shipment date. If you need to return a sticker, it has to be in-tact with the transfer tape and paper backing still attached! We will not ‘return’ stickers that have already been attached to a surface. Depending on the issue, we can issue a replacement item to you!
Order changes for decals and printed products:
If any changes to your order need to be made it should be done so before printing or cutting has taken place. Any items that need to reprinted are subject to a fee of 20% of the items cost to cover material costs.
NO RETURNS ON CUSTOM MADE ORDERS!
We reserve the right to cancel orders at any time for any reason.
If you have a problem, please email us at spinnywhoosh@gmail.com, and please include some pictures so we can correct the issue!
Door Card Return Policy via LRB Speed: Order Changes Since all products are made to order, any order changes must be made within 24 hours of placing the order. Outside of this time period they may incur a 25% restocking fee. This will only be applied if the parts have already been cut. Thanks for understanding! Order Cancellations Since all products are made to order, order cancellations must be made within 24 hours of placing the order. Outside of this time period they may incur a 25% restocking fee. This will only be applied if the parts have already been cut. For customized parts, if you write to us before the order has been manufactured, we will cancel your order. If your customized item has already been cut we will not refund your order as it is no longer resellable. Thanks for understanding! Return Policy Since all products are made to order we charge a 25% restocking fee for all returned items. You must also contact us to start the return within 14 days of you receiving the item. Everything must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us. Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the returned item has been received, if it is not brand new, resellable condition we will contact you to discuss options and part of your refund may be used as a re-surfacing fee. When you write to us inquiring about a refund, we will give you further instructions including where to send the item. Thanks! Exchange Policy Items may be exchanged for another product if we are contacted within 14 days of you receiving the item. As with our return policy, the item must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us. If the cost of the new item that you would like to exchange for is greater than the cost of the original exchanged item, you will have to cover the difference in cost. If it is less, you will be issued a refund Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the exchanged item has been received, if it is not brand new, resellable condition we will contact you to discuss options and you may be invoiced for a re-surfacing fee. We do not charge a restocking fee, but we will need the cost of postage covered for the new item to be shipped to you as well. When you write to us inquiring about an exchange, we will give you further instructions including where to send the item. Thanks! Return to Sender Policy: If your package is returned to sender, you will be responsible for covering the cost of re-shipping your package to a new address. If we receive your package back in our shop, we will contact you to work out your options. Customization Policy: -Customization requests must be made known at the time the order is placed in the Notes section. If customization is requested after the order has been cut, we will not be able to honor the request. -Customized orders are not eligible for return or exchange. If you write to us before the order has been made, we will cancel your order. If your customized item has already been cut we will not refund your order as it is no longer resellable. **Due to the complexity of our louvers and dashboards, they are not eligible for return or exchange.**
Order Problems: If anything goes wrong with your shipment (damage, lost package, etc.) please contact us and let us help figure it out with you! Customer satisfaction is our #1 priority and we will always work with you to reach a solution that everyone is happy with. Just remember that we are a small business and sometimes despite our best efforts, things take time to resolve. If you file a PayPal claim/case without first giving us ample time to remedy the situation, you will not be given any further help as this signifies that you are not willing to work with us. Any future orders from you will be immediately canceled and refunded.
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This website is operated by Spinnywhoosh LLC. Throughout the site, the terms “we”, “us” and “our” refer to Spinnywhoosh LLC. Spinnywhoosh LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store