Terms and Conditions

Terms and Conditions

Spinnywhoosh Graphics offers a 100% money back guarantee! If you aren’t happy, we will make it right! If you aren’t satisfied, we will ship you a replacement product FREE OF CHARGE. If the replacement isn’t working for you, we can refund the purchase price! (Not including shipping, if applicable) Customer pays all return shipping costs.

However, we are NOT responsible for mishaps during installation. We will require pictures for proof of the issue.

If you have a problem, please email us at spinnywhoosh@gmail.com, and please include some pictures so we can correct the issue!

Spinnywhoosh Graphics is not responsible for any damage that may be caused from the installation and/or use of this product. By purchasing any item from our website, or from us directly, you understand and agree to these terms.

Return Policy:

If you aren’t satisfied with your items, please let us know! You may request a replacement or refund within 14 days of the shipment date. If you need to return a sticker, it has to be in-tact with the transfer tape and paper backing still attached! We will not ‘return’ stickers that have already been attached to a surface. Depending on the issue, we can issue a replacement item to you! 

 

Order changes for decals and printed products:

If any changes to your order need to be made it should be done so before printing or cutting has taken place. Any items that need to reprinted are subject to a fee of 20% of the items cost to cover material costs. 

NO RETURNS ON CUSTOM MADE ORDERS!

We reserve the right to cancel orders at any time for any reason.

If you have a problem, please email us at spinnywhoosh@gmail.com, and please include some pictures so we can correct the issue!

 

    

Door Card Return Policy via LRB Speed: 

Order Changes

Since all products are made to order, any order changes must be made within 24 hours of placing the order. Outside of this time period they may incur a 25% restocking fee. This will only be applied if the parts have already been cut. Thanks for understanding!

Order Cancellations

Since all products are made to order, order cancellations must be made within 24 hours of placing the order. Outside of this time period they may incur a 25% restocking fee. This will only be applied if the parts have already been cut.

For customized parts, if you write to us before the order has been manufactured, we will cancel your order. If your customized item has already been cut we will not refund your order as it is no longer resellable. Thanks for understanding!

Return Policy

Since all products are made to order we charge a 25% restocking fee for all returned items. You must also contact us to start the return within 14 days of you receiving the item. Everything must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us.

Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the returned item has been received, if it is not brand new, resellable condition we will contact you to discuss options and part of your refund may be used as a re-surfacing fee.

When you write to us inquiring about a refund, we will give you further instructions including where to send the item. Thanks!

Exchange Policy

Items may be exchanged for another product if we are contacted within 14 days of you receiving the item. As with our return policy, the item must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us. If the cost of the new item that you would like to exchange for is greater than the cost of the original exchanged item, you will have to cover the difference in cost. If it is less, you will be issued a refund 

Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the exchanged item has been received, if it is not brand new, resellable condition we will contact you to discuss options and you may be invoiced for a re-surfacing fee. We do not charge a restocking fee, but we will need the cost of postage covered for the new item to be shipped to you as well.

When you write to us inquiring about an exchange, we will give you further instructions including where to send the item. Thanks!

Return to Sender Policy:

If your package is returned to sender, you will be responsible for covering the cost of re-shipping your package to a new address. If we receive your package back in our shop, we will contact you to work out your options.

Customization Policy:

-Customization requests must be made known at the time the order is placed in the Notes section. If customization is requested after the order has been cut, we will not be able to honor the request.

-Customized orders are not eligible for return or exchange. If you write to us before the order has been made, we will cancel your order. If your customized item has already been cut we will not refund your order as it is no longer resellable.

**Due to the complexity of our louvers and dashboards, they are not eligible for return or exchange.**

 

Order Problems:

If anything goes wrong with your shipment (damage, lost package, etc.) please contact us and let us help figure it out with you! Customer satisfaction is our #1 priority and we will always work with you to reach a solution that everyone is happy with. Just remember that we are a small business and sometimes despite our best efforts, things take time to resolve.

If you file a PayPal claim/case without first giving us ample time to remedy the situation, you will not be given any further help as this signifies that you are not willing to work with us. Any future orders from you will be immediately canceled and refunded.

 

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This website is operated by Spinnywhoosh LLC. Throughout the site, the terms “we”, “us” and “our” refer to  Spinnywhoosh LLC.  Spinnywhoosh LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Purchase of Products

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Prices for our products are subject to change without notice.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5. Payments

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

6. Feedback

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

7. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

8. Errors Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

9. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

10. Limitation Of Liability

YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. IN NO CASE SHALL  SPINNYWHOOSH LLC, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Indemnity

You agree to indemnify, defend and hold harmless  Spinnywhoosh LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Termination

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

13. Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

14. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Doraville, Georgia.

15. General

 Spinnywhoosh LLC reserves the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Contact Information:

Spinnywhoosh Graphics

3410 W Bay Ave

Tampa FL, 33611

Spinnywhoosh@gmail.com

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